All online orders placed be received will be processed for 3 – 7 days and within 1-2 business days after the order process has been completed and payment is confirmed. Depending on your location, delivery may occur sooner.
In the event that Cardel Scents experiences a high volume of orders, shipments may be delayed by a few days (customers will be notified via email, phone call and possibly Whatsapp chat). Accordingly, please allow additional days in transit for delivery. Should your order be delayed in excess of 10 days, Cardel Scents shall contact you via email or telephone.
You will receive a confirmation via WhatsApp that our courier is coming your way takes 9 – 18 hours on day of delivery. If further delay you will receive update via phone call or WhatsApp message. Rates reflecting in Jamaican dollars (JMD). Please note rates are subject to change without notice. COURIER FEES ARE NON- REFUNDABLE.
Pick up – FREE of charge (Saturdays at 12pm – 3pm at Half way tree or Cross roads)
Delivery to Home or Work in
- KINGSTON – $500
- ST. ANDREWS – $650
- PORTMORE – $750
- HELLSHIRE – $950
- SPANISH TOWN – $750
- OLD HABOUR – $850
Knutsford Express delivery – $800 Please note expected time 1 – 2 days for delivery.
THE FEES ARE AUTOMATICALLY ADDED TO YOUR SHIPPING TOTAL AT CHECKOUT. PLEASE NOTE THAT FOR KNUTSFORD EXPRESS PACKAGES , THE COST TO CLEAR OR COLLECT THE PACKAGE IS TO BE PAID SEPARATELY TO KNUTSFORD EXPRESS. ALL LATE OR STORAGE FEES ARE THE RESPONSIBILITY OF THE CUSTOMER AND NOT THAT OF CARDELSCENTS.
At check out, you will need to fill out your full name that you would like the package to be addressed to , the physical address where you require delivery, as well as contact numbers to be used in contact with the delivery.
Our courier partner will attempt to deliver Items to the delivery address given by the customer during the checkout process. In the event that the items are undeliverable, i.e. there is nobody available to accept the delivery of the items at address given, the Goods will be returned to Cardel Scents and reattempted when customer is available to take items — Additional Charges may apply.
SHIPPING CONFIRMATION & ORDER TRACKING
We ship internationally using Jamaica Post. Shipping costs vary with weight and volume.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 – 48 hours.
- ESTIMATED SHIPPING TIME : 7 – 20 DAYS BUSINESS DAYS AFTER PROCESSING TO USA & CARIBBEAN.
- ESTIMATED SHIPPING TIME: 1-3 DAYS ZIPMAIL POST TO POST
PLEASE NOTE THAT THESE FEES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
DISCLAIMER: Cardel Scents cannot guarantee variances in color, shade, size, and construction of stock items. We reserve the right to change, correct or improve goods without notice. Photographic colors may not be representative of true product colors. Cardel Scents has the right to modify, cancel or revoke these terms and conditions at any time.
PRICING: Due to the fluctuation in exchange rates, there might be slight variations between website and Instagram prices.
Need more help?
Contact us at firstname.lastname@example.org for questions related to Delivery and Shipping.